Terms and Conditions
About these terms
These terms apply to use of optykhaus.shop and purchases from optykhaus, Le Verne, 07210 Rochessauve, France. Contact [email protected] with questions.
Products & prices
Prices are shown in USD. Product pages identify the selected design, size, material, and price. Screen settings can affect how colors appear. Review your selection before submitting payment. We do not charge tax at checkout; this is not a statement that products are legally tax-exempt.
Payment authorization & order acceptance
By submitting a payment request, you authorize the applicable payment provider to process the stated amount using your selected payment method. An order is accepted when we communicate acceptance following confirmation of payment. A submitted request alone does not establish that payment or acceptance has occurred. Contact us with questions about an order.
Fulfillment & delivery
Free standard shipping to the 50 United States and Washington, D.C. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days; this is an estimate, not a delivery guarantee. Orders received before 7:00 p.m. fixed GMT−06:00 Central Standard Time (Chicago) begin handling that business day. This cutoff does not change for daylight saving time. Orders received at or after the cutoff, on weekends, or on U.S. federal holidays begin handling the next business day. Business days are Monday–Friday, excluding U.S. federal holidays.
Returns & refunds
Our Return & Refund Policy explains the 30-day request period, item conditions, shipping responsibility, and refund process. Contact us for cancellation or exchange assistance based on the fulfillment status.
Use of the website
Please provide accurate information and use the website lawfully. Product images, branding, and website content may not be reused without permission, except as permitted by law.
Customer assistance & rights
Contact [email protected]. These terms do not exclude rights or remedies that cannot be excluded under applicable law.
Questions? [email protected]